Your business VA

Online Business Management and Virtual Assistant services – helping driven business owners to future-proof their growth via optimised operations, team management, strategic support and streamlined systems.

Are your operations struggling to keep pace with your growth?

We specialise in untangling the intricacies of back-office operations, harnessing technology and our skills to support, simplify, automate and future-proof your business.

Our mission is to empower you to grow and achieve lasting success by conquering the challenges of running a thriving online business and elevating your business operations.

I’m Nicky Armstrong, a heart-led Accredited Online Business Manager/freelance Operations Manager based in Cheshire, UK. Together with our talented team of UK wide Virtual Assistants, we’re here to understand your unique needs, ensuring we offer the right support at the right time to propel your business forward.

With a business support system designed to grow with you, we are committed to being your long-term partner on your journey to success.

The benefits of this include:

✅ Dynamic support: tailored assistance that evolves with your business

✅ Tech and admin relief: bid farewell to tech headaches and admin burdens

✅ Skillset evolution: ensuring the right person supports you at the right time

✅ Time liberations: reclaim your time and increase your profits

✅ Streamlined brilliance: Simplified and streamlined tools, tech and operations

✅ Team harmony: Efficiently onboarded and managed team members (or utilise our in-house team!)

✅ Project Mastery: Let us manage your launches/projects whilst you focus on delivery

✅ Future-proofing: Introducing processes to help your current team, new team members or our in-house team

✅ Collaborative action: Getting things done for you and with you!

Are you ready to move further away from Chief Everything Officer and slip in to your CEO shoes?

We’re here for you when you are ready to take bold strides and scale new heights! Ready?

We understand your desire to make a significant impact on the world and transform the lives of your clients. However, we know how challenging it can be when you’re still heavily involved in various aspects of your business.

We have got your back and are ready to ensure you business is running smoothly!

Our Services

Client Love

My biggest win from having Nicky as my OBM is that I'm starting to become more organised! I've found that having a set Action Plan in place and prioritised tasks based on our goals has been invaluable. I feel much more productive instead of wondering what to start on next. It's also nice to have Nicky to bounce ideas off. It's great when you've been working alone and trying to manage your team for so long.

After my Breakthrough Strategy Session I've been through the Action Plan and all is clear - thank you! You took in so much detail and presented it back to me in a clear, focused way - it's what I've needed for a while! It's really helped me to get everything out of my head!

A few years ago I would never have thought of outsourcing. I met Nicky at a local networking group and am so delighted that I did. I realised I didn't need to be the Chief of Everything Officer and the benefits of outsourcing to free up my time to do what I love and am good at are MASSIVE. Nicky is fab and the return on investment is showing up in my income as well as lowering my stress levels.

Nicky is great to work with. She quickly tunes into what you need and sets everything up. She is super efficient, knowledgable and offers advice and suggestions - all in a warm and friendly manner.

Working with Nicky and her Associate VA Mary has been a game changer for my business! I approached Nicky when I took on more work and I was starting to struggle. I loved her empathic and practical approach and how she quickly helped me identify how best to use a VA. I was pretty scared to get started as I hadn't had a VA for years and I was the only one wearing multiple hats and doing everything on my own. Knowing what I know now, I would have started way earlier to get support! Mary is simply brilliant. Fast, efficient and really cards about doing a good, thorough job. For any business owners like me that needs help but doesn't know where to start and/or feels scared to take this first step, just get in touch with Nicky! Your business and life harmony can only improve having the right support!

Thank you so much for your genius, your help and your support. We will smash this together!

Nicky supported me as my Online Business Manager and co-hosted my monthly free webinars and it was such a safety net. I felt safe in her hands. I knew she had my back. I'd recommend having her as your right hand woman! Thank you so much Nicky for all your support, ideas, laughter and general brilliance.

FAQs

What is the difference between a Virtual Assistant and an Online Business Manager?

A Virtual Assistant is a do-er! VA’s are task focused, require direction, work for more clients, are responsible for their own tasks and rely on you, the business owner, to drive growth and allocate tasks. You will need to be happy and willing to delegate and have some time aside to help them. It can mean some short term pain, but in the long term, it’s worth putting in the time with them early to help build the relationship and get them up to speed quicker.

An Online Business Manager offers high level management support, overseeing the day-to-day and completing higher level tasks, ensuring everyone is working together as a team to get things done at the right time. They are the conductor of your orchestra! Super committed to making your business a success, with only 2-3 retainer clients, they have the experience to help drive your business forward.

Your business VA v Employee – what’s the benefit to me?

A VA or OBM works on a self employed basis, so you don’t have to worry about all the hidden costs associated with an employee: office space, furniture, IT equipment, stationery, software, training, NI, tax, holiday pay, sick pay, pension contributions, team dynamics, whether they’re too hot or too cold – the list is a long one!

The right VA or OBM is an extension of yourself as well as your business. By working with Your business VA, you’re investing in an experienced, efficient professional – all without the hassle of an employed staff member.

Why is now the right time for me to outsource?

Are you struggling to juggle everything? The juggle struggle is real! If you’re feeling pushed from pillar to post, if you can’t focus on your clients or customers, if you’re drowning in administration, if you’re dropping too many balls, if your family and friends have forgotten what you look like, if you want to grow your business but you haven’t got the time – then the time is now to reach out for help!

It may seem like a luxury, it may seem like an expense you can do without – but just think of how much more you can do with that time you’ve just freed up! You can reach those goals you’ve dreamed of! Outsourcing before you break – that is the key.

But beware! You need to be happy and ready to delegate. Plus, you need time to get your VA or OBM up to speed, so it’s short term pain, long term gain!

I’ve never used a VA or OBM before and aren’t sure - will you be able to help me?

Many clients haven’t used a service like this before.

When you have your free no obligation Discovery Call with me, I will ask a range of questions designed to enable me to learn about you, your business needs and which type of support would suit you best.

I want to make sure you have the best person working alongside you so we can make sure you succeed! Equally, you can get to know me too, ask any questions about the team and any other questions or concerns you may have.

What geographical area do you cover?

We support UK based clients.

How will we communicate?

We can use a combination of email, phone, video call, Trello boards or your PM tool or if you’re local and have the time, we can also meet face to face!

Will I receive an Agreement?

Once we’ve agreed to work together, I will send you an Agreement detailing our working relationship, along with details of agreed services via a Schedule of Works.

These will be sent for e:signature (cutting down on the pesky paperwork!).

Will my information remain confidential?

Absolutely! Client confidentiality is taken very seriously. Both myself and my Associate VA’s are registered with the ICO. Our agreement offers you protection and we are also happy to sign a Non-Disclosure Agreement if required.

Love a FREEBIE?

Get super organised with my Trello ‘Business Dashboard’ template!

Do you find yourself constantly looking for where you’ve saved things?

Know your biz could be more streamlined, but don’t know where to start?

Want to have easy access to all your info, resources, tools, goals, braindumps, packages etc?

Ready to get everything SO organised you could outsource with ease?

Then this Trello template is for YOU! Would you like it?